Pricing Guide

How Much Does Assisted Living Software Cost?

Anywhere from $55 to $500+ per month, depending on the vendor, your resident count, and how many fees are hiding in the fine print. Here's how the pricing actually works — with real numbers.

The quick answer

Most vendors don't publish prices, but typical costs for a small-to-mid-size facility break down like this:

Software typeTypical monthly costTypical setup cost
Enterprise platforms$200 – $500+ (often per-resident)$500 – $2,000+
Mid-market systems$100 – $300Varies, often $250+
ALChartsPlus$55 – $75 flat (up to 16 residents)$50 one-time, training included

Enterprise and mid-market figures are typical ranges based on published industry information and quotes facilities have shared with us; most vendors price by quote, so your number may differ.

The Four Pricing Models (and What They Really Cost)

Two vendors can both say "affordable" and mean very different bills. The pricing model matters more than the headline number.

Per-resident / per-bed pricing

The most common enterprise model: a monthly rate for each resident or licensed bed, often $5–$15 per resident, frequently with a monthly minimum. Sounds small, but a 20-bed facility at $10/bed is $200/month before add-ons.

Watch for: monthly minimums, and rates that only look low until you multiply.

Per-user pricing

Some platforms charge for each staff login. Costs climb as you grow your team, and facilities end up sharing logins — which is bad practice for accountability and survey documentation.

Watch for: charges that penalize giving every caregiver their own login.

Quote-based ("call us") pricing

No published prices at all. You get a number after a sales call, and the number often depends on how big your facility looks. Comparison shopping becomes guesswork.

Watch for: prices that mysteriously match whatever budget you mentioned.

Flat monthly pricing

One predictable fee based on facility size, with everything included. Easiest to budget, easiest to compare. This is the model ALChartsPlus uses — starting at $55/month.

Watch for: honestly, not much. Just confirm what’s included.

The Hidden Costs That Inflate Your Real Price

The monthly fee is rarely the whole story. When you compare vendors, compare thetotal first-year cost — including all of these:

Implementation & setup fees

Enterprise onboarding commonly runs $500–$2,000+, sometimes billed as "professional services."

Training charges

Initial training, new-hire training, and refresher sessions may each be billed separately.

Add-on modules

eMAR, care planning, or reporting sold as separate modules that each raise the monthly bill.

Per-user fees

Each staff login adds cost — so growing your team grows your software bill.

Support tiers

"Priority" phone support as a paid upgrade, with email-only support on the base plan.

Annual contracts & escalators

Multi-year commitments with built-in yearly price increases buried in the agreement.

Data export fees

Some vendors charge to give you your own records back when you leave.

Integration fees

Connecting pharmacy or billing systems can carry one-time or recurring charges.

What ALChartsPlus Costs — In Full, Right Here

We publish our prices because we think you shouldn't need a sales call to learn what software costs. This is the entire price list:

0 – 4 residents

$55/month

5 – 8 residents

$65/month

9 – 16 residents

$75/month

17 – 59 residents

$4.50/resident/month

60+ residents

$4.00/resident/month

$50 one-time setup

Includes online training for your team.

Everything included

eMAR, care plans, ISPs, ADL tracking, scheduling.

No contracts

No per-user fees. Cancel anytime.

Full details on the pricing page.

Six Questions to Ask Any Vendor Before You Sign

Print this list and take it into every demo — including ours. A vendor with honest pricing won't mind a single one of these.

1

What is the total first-year cost, including setup, training, and every module we need?

2

Is pricing per resident, per user, or flat — and what happens when our census changes?

3

Are eMAR, care plans, ISPs, and ADL tracking included, or are they add-on modules?

4

Is phone support included, or is it a paid tier? Who actually answers?

5

Is there a contract? What does it cost to cancel or to get our data out?

6

When did you last raise prices, and is an annual increase written into the agreement?

Cost FAQs

How much does assisted living software cost per month?

Most assisted living software costs between $55 and $500+ per month depending on the vendor and facility size. Enterprise platforms typically charge per resident (often $5–$15 per resident per month, with minimums) plus setup and training fees. ALChartsPlus uses flat monthly pricing starting at $55/month for facilities with up to 4 residents.

Are there setup or implementation fees?

Usually, yes — and this is where budgets get surprised. Enterprise vendors commonly charge $500–$2,000+ for implementation and training. ALChartsPlus charges a one-time $50 setup fee that includes online training.

Do vendors charge per user or per staff login?

Many do. Per-user pricing means every caregiver, nurse, or administrator login adds to your bill — which discourages facilities from giving staff the access they need. ALChartsPlus has no per-user fees; add as many staff logins as you need.

Why don’t most vendors publish their prices?

Quote-based pricing lets vendors size the price to the customer instead of the product. It also makes comparison shopping harder. If a vendor won’t tell you the price until you’ve sat through a sales call, budget extra time — and expect negotiation.

Is cheaper software missing important features?

Not necessarily. Much of the cost of enterprise platforms pays for features built for large multi-state chains — integrations, analytics suites, and modules a small CBRF or adult family home never opens. Focused software like ALChartsPlus covers the core work (eMAR, care plans, ISPs, ADL tracking, staff scheduling) without billing you for the rest.

What does ALChartsPlus cost?

ALChartsPlus is $55/month for 0–4 residents, $65/month for 5–8, $75/month for 9–16, then $4.50 per resident per month for 17–59 residents and $4.00 for 60+. There’s a one-time $50 setup fee that includes training. No contracts, no per-user fees, and phone support is included.

Know Exactly What You'll Pay

No quotes, no sales pressure, no surprises. See the software in a free demo, or sign up today — setup takes less than a day.

Or call 866-234-2891 — a real person will answer.